Open Seminar

Business Process Improvement Methodologies

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Programme snapshot

  • Date: 2 October, 2024 (3 days)
  • Fee: N450,000
  • Location: LBS Campus
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The need to develop effective business performance improvement strategies has never been greater in Nigeria than it is today. The economy is growing slowly, and it is characterised by high cost of funds, materials, and services. Companies in all sectors are therefore seeking new ways to improve their financial performance, market share, customer satisfaction and employee contribution to the business.

This seminar will afford participants the opportunity to learn different approaches and methods used to improve the performance of business processes to make them effective and efficient

Learning Objectives and Benefits

Participants will learn different practical approaches and methods for improving the performance of their business process towards achieving corporate goals.

Who should attend

This programme is specially designed for Senior Executives of organisations with responsibilities for business process/quality improvement.

Structure and Curriculum

Process Management

  • Business process definition
  • Continuous process improvement or re-engineering
  • Business process modeling


Day Process improvement tools

  • QFD and competitive benchmarking
  • Six sigma quality
  • Value creation through process improvement
  • Process re-engineering


Day Problem Solving Tools     

  • Techniques for problem solving
  • Activity-based costing
  • Process performance measures
  • Total quality management

Admission process

1. Click on the Apply Now tab
2. Select the number of participants to enroll on the programme
3. Fill in your details to complete your application
4. Request for an invoice or make an instant payment via our secured payment gateway
5. Upon confirmation of payment, a programme manager will get in touch with you at least three days before the programme commences.


Dr Obinna Muogboh

Dr Muogboh, initially joined LBS faculty in 2003 and served as a faculty member and the pioneer Director of the Doctorate programme. He taught sessions in the area of Operations Management, Project Management and Data Analysis. Prior to joining LBS in 2003, he worked as a researcher at the Automation and Robotics Laboratory, and then the Centre for e-Design and Realisation, University of Pittsburgh, USA.

Dr Muogboh has consulted and researched for various organisations in Nigeria and abroad, including multilateral agencies such as UNIDO. He is a member of Institute for Operations Research and the Management Sciences (INFORMS). Dr Muogboh also worked at INSEAD, France as the 2009 INSEAD African Faculty fellow.


Upcoming Sessions and Contact

Got questions?

Send us a quick message, stating your questions or concerns about this programme and expect a response in a few minutes.

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