Managing and leading the sales force has become a major challenge as Nigeria moves from an allocation economy to a full supply one. In review of the present economic situation, the sales job is a lot more complex and challenging. Changes in buying and selling behaviours will be discussed as…
Brand managers in FMCGs and services Relationship managers, marketing managers and market research managers Business development managers Product or brand managers Regional sales managers Customer relationship/Key account managers. Industry: FMCG, Telecommunications, Banking, Retail
“Your brand is what people say about you when you are not in the room”, Jeff Bezos, Founder of Amazon. It is, therefore, important that what is said about you is the true reflection of who you are and how you would like to be perceived. Personal branding is the…
The programme is designed to benefit: Business owners with a personal brand linked to their companies Top management with a personal image related to their company position Professionals who want to build their strengths and construct their image inside and outside their business environment Employees with high potential for managerial…
Devising and implementing appropriate strategies for customer management and effective communication will result in the creation of value for customers, achievement of a company’s strategic goals, and competitive advantage in the marketplace. The course is structured to provide participants with the essential tools for not only achieving breakthrough service, but…
This programme will benefit: Individuals from medium-sized businesses, NGOs and large corporates who have customer-facing functions with at least two years’ experience in a customer service role, serving end consumers and retailers and desire to: Customer service executives Customer service supervisors Call center operators Relationship managers Front desk executives Tele-marketers
In the current marketing environment, the greatest opportunity lies in analytics-enabled marketing. Today’s marketing managers are expected to use data to make better marketing decisions from promotion strategy to campaign optimisation and pricing improvements. To generate actionable insight, they rely on a vast array of tools and technologies from providers…
Mid-level managers at large and mid-size companies who are responsible for connecting marketing analytic insights and business actions Executives and entrepreneurs from organisations tasked with making data-driven marketing decisions Product management, brand management, sales and strategic professionals
Key Account Management (KAM) is an innovative approach used by business-to-business suppliers to manage customer relationships; however, it can end up a massive flop if not effectively implemented. This programme is designed to provide a conceptual framework for implementing a strategic KAM to help build and manage relationships
This programme will benefit: Experienced salespeople charged with growing their company’s largest account, including: Key Account Managers Customer Relationship Managers Sales Executives Business Development Managers
Guided by senior members of LBS’s marketing faculty — experts in business-to-business marketing — you’ll gain exposure to their leading-edge thinking on successful business practices and explore in depth the fundamentals and best practices of B2B marketing strategy. Highly interactive and focused on practical application, this program teaches you how…
This programme will benefit: Value proposition managers Segment managers Product managers and middle- to upper-level marketing managers responsible for consumer products and services Individuals who have recently assumed marketing responsibilities Others wishing to develop a marketing mentality for working more effectively with marketing professionals
To stay ahead in the digital marketing space, the modern marketer needs to understand key strategies in digital marketing. Meeting the rapid demands of today’s world requires an understanding of key trends and processes in the digital age. A multi-channel online strategy is an integral part of the overall strategy…
This programme will benefit: Mid-level and senior managers in medium-sized businesses and large corporates with sales, marketing or commercial responsibilities. Participants generally have at least three years of work experience in marketing or other fields that serves end-consumers, retailers, and other stakeholders, and: Want to understand key trends in the…
Organisations are facing a distorted and rapidly changing marketplace – competitive scenario, customers, socioeconomics. COVID-19 has exacerbated this. Many are approaching the situation with the same traditional transactional selling models, while some are quickly transforming their approach, in both instances, the result has remained mixed and generally underwhelming. This programme…
The programme is designed to benefit: Organisations in products and services industries with a large Sales organisation Mid to top-level Sales professionals in B2C and B2B SME business owners who desire to understand how to build a professional Selling structure. Employees in Sales with high potential for managerial and leadership…
Effective understanding and management of the marketing function is critical to business success. By exploring the critical tools of contemporary marketing management such as managerial orientations in marketing, new developments in the marketing mix, brand cum line extension, key account management strategies and so on, this program equips you to…
Sales Executives, Marketing and Business Development executives.
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