Design Thinking is an approach used for practical and creative problem-solving. It has evolved from a range of different fields — visual design, software design, product development, architecture, engineering and business. Design Thinking can be applied to any field and also, to products and services. Design Thinking is extremely user-centric.…
If you are in the following function, this programme is for you Sales and marketing personnel involved in creating solutions for their customers. Advertising practitioners with the desire to create effective and unique solutions for their clients. Product and service development personnel of manufacturing and services firms. Business development managers…
Logistics and supply chain management has been described as the planning and coordination of the activities necessary to achieve the desired levels of service at the lowest possible cost. The seminar explores key managerial tasks that should be coordinated and controlled to achieve an efficient and effective logistics and supply…
This programme will benefit: Logistics and supply chain managers, material management managers and those who are relatively new to the profession. Also, the programme will cater to those in public sector logistics.
As we continue to evolve in this digital and highly connected world, an increasing proportion of our population is engaged in the service sector. In order to gain competitive advantage, traditional manufacturing businesses are also increasing the level of services provided to their customers. To meet the objectives of satisfying…
This programme will benefit Service managers and service executives in companies or organisations who wish to strengthen their competitive position by improving their service delivery system. Entrepreneurs and service business owners who what to learn how to improve the performance of their service operations. Frontline service executives, operations managers, and…
Amidst incidents of unending global disruption, organisations are contending with the challenges of driving incremental improvement in their value chains. Sustenance of efficiency and productivity is becoming a significant challenge for most organisations. Leadership and senior managerial cadres need help to deliver value to important business stakeholders in a highly…
This programme is designed for : Managers, leaders, and supervisors responsible for driving operational excellence and supply chain in their organisations.
All too often, organizations failure could be traced lack of planning and proper execution of operational activities. This programme is designed to equip the participants with the skills and competences required to plan the allocation of resources to execute the operational activities of a firm in the most efficient and…
This programme will benefit operations managers in service and manufacturing companies.
Typically, many businesses in Nigeria have always encouraged reactive procurement management which hurts corporate governance and profitability. The consequence of poor procurement management manifests in extensive delay, high cost and abandoned projects. Also, in most sectors of our economy, contract expenditures are in excess of 50% of company revenue and…
This programme will benefit: Procurement/Contracting Managers, Supply chain and administrative managers of banks and public sector companies
In today’s global and dynamic business environment, the need to quickly deliver on new business initiatives is becoming a critical competitive success factor. Increasingly, organisations are using projects to introduce new products and innovations to the business environment. Hence, effectively managing projects, tight schedules and budget is becoming an important…
This programme will benefit: Project managers and programme coordinators Executives, senior managers, project engineers in telecommunications, IT, and manufacturing firms Managers and executives who are responsible for sponsoring, evaluating or monitoring projects in the service sector (banks, insurance, healthcare, etc.) Partners and senior associates in architectural and engineering firms
The need to develop effective business performance improvement strategies has never been greater in Nigeria than it is today. The economy is growing slowly, and it is characterised by high cost of funds, materials, and services. Companies in all sectors are therefore seeking new ways to improve their financial performance,…
This programme is specially designed for Senior Executives of organisations with responsibilities for business process/quality improvement.
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