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Women have become a dominant force in the workplace. Despite different challenges, many are rising to top management positions in the private and public sectors of the economy. Some have successfully broken the glass ceiling and others are aspiring to do so. As leaders, women have the responsibility to drive…

Who should attend:

The programme is targeted towards: Women in senior management positions Women in top management positions in medium-sized businesses Professionals, consultants and owner-managers

Key Benefits
Participants on this programme will: 1. Have a better understanding of the people they work with so as to get more from them 2. Understand their leadership styles and how to be better 3. Become more responsible leaders 4. Harness their feminine skills for more effective leadership 5. Acquire more emotional…

Logistics and supply chain management has been described as the planning and coordination of the activities necessary to achieve the desired levels of service at the lowest possible cost. The seminar explores key managerial tasks that should be coordinated and controlled to achieve an efficient and effective logistics and supply…

Who should attend:

This programme will benefit: Logistics and supply chain managers, material management managers and those who are relatively new to the profession. Also, the programme will cater to those in public sector logistics.

Key Benefits
Participants on this programme will acquire and internalise the skills and tools necessary to efficiently and effectively manage their organisation’s logistics and supply chain and especially during difficult times.

As we continue to evolve in this digital and highly connected world, an increasing proportion of our population is engaged in the service sector. In order to gain competitive advantage, traditional manufacturing businesses are also increasing the level of services provided to their customers. To meet the objectives of satisfying…

Who should attend:

This programme will benefit Service managers and service executives in companies or organisations who wish to strengthen their competitive position by improving their service delivery system. Entrepreneurs and service business owners who what to learn how to improve the performance of their service operations. Frontline service executives, operations managers, and…

Key Benefits
At the end of the programme, participants should be able to accomplish the following: Appreciate the service concept and important service operations issues. Learn practical strategies, tools and techniques on how to design and manage the processes that deliver excellent customer services. Learn the art of managing customer expectations and…

In today’s highly competitive environment, being a lean organisation has become extremely important. This seminar provides participants with strategic knowledge and skills to apply lean principles in their organisations. Participants will gain an overview of the Toyota Production System and the origins and principles of lean methodology and will develop…

Who should attend:

The seminar is designed to benefit two key groups: Team leaders and middle to senior-level managers in operations roles (Managers of Plants, Operations, Production, Engineering, Quality & Assurance, and Logistics & Supply Chain) Senior executives and business leaders in banks, insurance, healthcare, and service organisations

Key Benefits
At the end of the programme, you will have the ability to Utilise lean tools in driving efficiency and productivity towards the elimination of key losses and waste in the operational value stream. Learn to match employee mindset and behaviour to a productive and efficient operating system in eliciting “waste-free”…

All too often, organizations failure could be traced lack of planning and proper execution of operational activities. This programme is designed to equip the participants with the skills and competences required to plan the allocation of resources to execute the operational activities of a firm in the most efficient and…

Who should attend:

This programme will benefit operations managers in service and manufacturing companies.

Key Benefits
At the end of this programme, you will be able to: Acquire analytical capability for operations management

Typically, many businesses in Nigeria have always encouraged reactive procurement management which hurts corporate governance and profitability. The consequence of poor procurement management manifests in extensive delay, high cost and abandoned projects. Also, in most sectors of our economy, contract expenditures are in excess of 50% of company revenue and…

Who should attend:

This programme will benefit: Procurement/Contracting Managers, Supply chain and administrative managers of banks and public sector companies

Key Benefits
At the end of this programme, you will be able to: Learn the skills and tools for efficient/effective procurement management Apply the skills/tools to improve your organisation’s procurement Learn to apply specific skills in different contexts.

In today’s global and dynamic business environment, the need to quickly deliver on new business initiatives is becoming a critical competitive success factor. Increasingly, organisations are using projects to introduce new products and innovations to the business environment. Hence, effectively managing projects, tight schedules and budget is becoming an important…

Who should attend:

This programme will benefit: Project managers and programme coordinators Executives, senior managers, project engineers in telecommunications, IT, and manufacturing firms Managers and executives who are responsible for sponsoring, evaluating or monitoring projects in the service sector (banks, insurance, healthcare, etc.) Partners and senior associates in architectural and engineering firms

Key Benefits
At the end of this programme, you will be have a sound knowledge of the following: Project evaluation and selection Understanding of the strategic role of projects Organisational concepts for projects Project planning and scheduling Cost estimation and budgeting Resource management Stakeholder management Risk management Procurement and contract administration Project…

The need to develop effective business performance improvement strategies has never been greater in Nigeria than it is today. The economy is growing slowly, and it is characterised by high cost of funds, materials, and services. Companies in all sectors are therefore seeking new ways to improve their financial performance,…

Who should attend:

This programme is specially designed for Senior Executives of organisations with responsibilities for business process/quality improvement.

Key Benefits
Participants will learn different practical approaches and methods for improving the performance of their business process towards achieving corporate goals.

Managing and leading the sales force has become a major challenge as Nigeria moves from an allocation economy to a full supply one. In review of the present economic situation, the sales job is a lot more complex and challenging. Changes in buying and selling behaviours will be discussed as…

Who should attend:

Brand managers in FMCGs and services Relationship managers, marketing managers and market research managers Business development managers Product or brand managers Regional sales managers Customer relationship/Key account managers. Industry: FMCG, Telecommunications, Banking, Retail

Key Benefits
Participants will learn how to: Use a more accurate tool for judging sales and marketing potential Use best sales planning, practices, operations and sales enablement Retaining key sales producers Use technology and tools for managing productivity Develop the right route to sales and market strategy Increase team motivation, integration, accountability,…

“Your brand is what people say about you when you are not in the room”, Jeff Bezos, Founder of Amazon. It is, therefore, important that what is said about you is the true reflection of who you are and how you would like to be perceived. Personal branding is the…

Who should attend:

The programme is designed to benefit: Business owners with a personal brand linked to their companies Top management with a personal image related to their company position Professionals who want to build their strengths and construct their image inside and outside their business environment Employees with high potential for managerial…

Key Benefits
After the programme, you will be able to: Strategically leverage your own strengths and unique assets to attract your audience Define your Mission, Personal Goals & Objectives Become more visible in the Marketplace Communicate effectively Identify your target audience Build your brand online Develop/improve your networking skills and make the…

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